Privacy Policy

At Handsel, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Handsel application.

1. Information We Collect

We may collect the following types of information when you use our Service:

Account Information

Name
Email address
Mobile number
Password

Project Information

Project descriptions
Uploaded files
Reference links
Budget and timeline preferences

Communications

Messages sent through the in-app chat

Payment Information

Transaction records (processed via online payment providers)
We do not store your full card details.

Usage Data

Device type
App interactions
Crash logs

2. How We Use Your Information

We use your information to:

Match you with a suitable professional and deliver your project.
Process payments and maintain transaction records.
Send project status updates and notifications.
Respond to customer support requests.
Improve our services and user experience.

3. How We Share Your Information

Your information may be shared:

With the professional(s) assigned to your project, limited to what is necessary to complete the work.
With payment processors to complete transactions.
With law enforcement or regulatory authorities when required by law.

We do not sell your personal information to third parties.

4. Data Security

We use industry-standard security measures, including encryption during data transmission and access controls, to protect your information. While we take reasonable steps to safeguard your data, no system can guarantee absolute security.

5. Data Retention

We retain your information for as long as your account remains active and for a reasonable period afterward to comply with legal obligations and resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.

To make a request, please contact us at:

support@handsel.com

7. Cookies

Our web application uses cookies as described in our Cookie Policy.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be processed in countries other than your own. We take reasonable steps to ensure your information remains protected in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Handsel application. Continued use of the Service after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Email: support@handsel.com